DROP US A LINE

FREQUENTLY ASKED QUESTIONS 

1. Is everything that’s available on the website available on hand?

Answer: Yes! Absolutely! If it is on our website, it is on hand at the salon. All extensions are ready for pick up or ready to be shipped

     1. What products should I use on Hair Nympho Luxury Brazilian Collection? 

Answer: We recommend using a clarifying shampoo that will get rid of any product and following up with a Moisture Shampoo to hydrate the hair. When Conditioning, we recommend Silicon Mix.

Note: AVOID using holding sprays & strong gels. These will make the hair hard, lifeless and tendency to tangle. If this happens, wash with a Clarifying Shampoo and follow up with Silicon Mix.

1. Where are the extensions being shipped from?

Answer: Pittsburgh, Pa

1. What is the refund / exchange policy?

Answer: All sales are final . We do NOT offer refunds or hair exchanges. Once order is placed it can not be cancelled or returned 

1. What is wig density?

Answer: Wig density is the amount of hair that is added to create a fuller look. Hairnympho wig density ranges from 130% which is the thinnest to 250% which is the fullest density we carry.

1. How long does the hair last?

Answer: The lifetime of your extensions depends heavily on how they are cared for. Typically they last through multiple installs.

     1. I love your hair and only want your hair if it’s sold out can I Pre-order? 

Answer: Absolutely, we will be adding a pre-order section on the website for customers who would like to buy something that is possibly sold out, Pre-order takes about 7-10 days sometimes sooner depending what’s in stock and what needs pre-made. But allow time when ordering. 

1. Does the hair shed?

Answer: Yes! All hair sheds. It is very normal. Though the shedding should be very minimal.

1. Can the extensions be colored?

Answer: Yes. Our natural color bundles can be bleached and/or colored.

*If not colored professionally / correctly - this can cause damage and shorten the life of the extensions.

1. What type of hair is Hairnympho extensions?

Answer: 100% Virgin Hair