1. Is everything that’s available on the website available on hand?


Answer: Yes! Absolutely! If it is on our website, it is on hand at the salon. All extensions are ready for pick up or ready to be shipped


  1. Where are the extensions being shipped from?


Answer: Pittsburgh, Pa


  1. What is the refund / exchange policy?


Answer: All sales are final . We do NOT offer refunds or hair exchanges. Once order is placed it can not be cancelled or returned 


  1. What is wig density?


Answer: Wig density is the amount of hair that is added to create a fuller look. Hairnympho wig density ranges from 130% which is the thinnest to 250% which is the fullest density we carry.


  1. How long does the hair last?


Answer: The lifetime of your extensions depends heavily on how they are cared for. Typically they last through multiple installs.


  1. Does the hair shed?


Answer: Yes! All hair sheds. It is very normal. Though the shedding should be very minimal.


  1. Can the extensions be colored?


Answer: Yes. Our natural color bundles can be bleached and/or colored.

*If not colored professionally / correctly - this can cause damage and shorten the life of the extensions.


  1. What type of hair is Hairnympho extensions?


Answer: 100% Virgin Hair